In this two-minute read, we look at how landlords
can foster a good rapport with tenants.

Every
successful landlord needs a rock-solid tenant retention plan or what we like to
call “a happy tenant strategy”.

This
is because happy tenants are loyal tenants. And loyal tenants are more likely to
stay in your property for longer, helping you to avoid the ultimate landlord
bugbear – high tenant turnover.

Whenever
a tenant moves out, the landlord gets hit with extra costs such as
end-of-tenancy cleaning and repairs and marketing and reference checks to cover
the new tenancy.

Then
there is the issue of lost rent when a property sits empty in between
tenancies.

So, it
makes good business sense to minimise turnover by going the extra mile to keep
hold of good tenants.

Here
are six tips for Kent landlords for avoiding tenant
turnover.

1)
Choose the right tenant

By following a
detailed selection process and carrying out thorough credit and reference
checks, you’re more likely to land a “keeper” in the first place.

2)
Good communication

Ensure your tenants can quickly get in touch with
you (or your representative) when they need to. If they raise an issue, listen
to their concerns and try to be accommodating. While you want the relationship
to be business-like, it also needs to be personable.

3)
Keep on top of maintenance and
repairs

Ensure the property is kept in good condition and
respond promptly when there is an issue. If you ignore a tenant’s complaints, they’ll
wonder if the grass is greener elsewhere.

4)
Be honest

Don’t overpromise or be economical with the truth. Trust
is important in the tenant/landlord relationship.

5)
Don’t set the rent too high

Setting the rent too high can be a false economy.
If a tenant feels that they’re getting ripped off, they’ll quickly move on –
leaving you to fork out to find a new tenant.

6)
Be flexible

Give requests about decorating or having pets due
consideration (even if you’re initial instinct is to say no). If a tenant feels
that they can create a home environment in your property, they’re more likely
to stay for a long time. If a tenant is working out well, consider offering
them a longer lease.

Get
in touch with us here at CWB Property to find out how we can help you
find and retain good quality tenants.

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NAME 2021